Professionals’ offices and salespeople are all licensed under the Real Estate Agents Act 2008, and operate under the REAA Code of Professional Conduct and Client Care. You can download and read the full code from the Real Estate Agent’s Authority website: www.reaa.govt.nz
We welcome your feedback whether offering a suggestion, observation, or expressing satisfaction or dissatisfaction with the service you have received from any of our Professionals agents or salespeople.
If you have a complaint, we initially encourage direct discussion with the salesperson with whom you have been dealing or our office management. You can place your feedback in writing and forward to our office for follow-up and contact with you.
If you still have concerns, please contact the Professionals National Service Centre directly using the details at the bottom of this page.
You can also contact the Real Estate Agents Authority directly at any time in respect of a complaint. Details of their complaints process and their contact details can be found on the Authority Website.
We thank you for your communication and taking the time to make contact with us.
Professionals Henderson (Leading Edge Properties Ltd)
397 Great North Rd, Henderson, AUCKLAND
Telephone: 09 836 2318
Facsimile: 09 836 4073
Professionals Real Estate Group National Service Centre
PO Box 74-024
Telephone: +64 9 529 0361
Facsimile: +64 9 529 0348
Email the National Service Centre